Questions to Ask a Cleaning Contractor in Dubai Before You Hire
Before hiring a cleaning contractor in Dubai, ask: are you Dubai Municipality licensed, do you use your own crews, will tanks and kitchen ducts get a certificate, and is the price agreed before work? EZ Solutions answers those on every job. Call +971 56 504 1999.
These are the questions that matter for specialised cleaning in Dubai. They are not about weekly maid visits. They are about drains, tanks, ducts and whether you will have paper an inspector can read.
1. What specialised work do you actually do?
Drain jetting, septic and water tanks, kitchen, laundry and AC ducts, high pressure cleaning, chutes, liquid waste. If the answer is only “all types of cleaning”, keep looking.
2. Are you licensed?
Ask for Dubai Municipality and, where relevant, Trakhees. Kitchen ducts should be cleaned to NFPA-96.
3. Whose staff and machines?
Own trained crews and own equipment, or a broker. Tank work needs confined-space competence. Ask to see certificates, not a promise.
4. What do you put in the pipes and tanks?
We jet drains with water, not caustic chemicals. Tanks are disinfected with Municipality-approved product, then sampled. Ask for the product name.
5. What document do I get?
Water tanks: report plus disinfection certificate and lab result. Kitchen ducts: photographic pre/post report and an inspection certificate. If there is no paper, there is no proof.
6. How is it priced?
Fixed after they have the facts, not an hourly surprise. Drain jetting from AED 400 within 10 km in Dubai is our published starting point. Hidden extras after the tanker is on site are a reason to walk away.
7. Do you work emergencies and holidays?
Blocked drains and overflowing tanks do not wait for Sunday. We operate seven days a week. Ask for the number you actually call at 11 pm.
8. Can you name similar buildings?
Restaurants, towers, villas, hospitals. A contractor that cannot describe a job like yours is guessing.
9. What if the result is wrong?
Who comes back, and is that in the quote. A contractor that will not say is not planning to return.
How to shortlist firms is in the choosing a company article. Call EZ Solutions on +971 56 504 1999 with the job on site and we will answer these before we book a crew.